Cookie Policy

Last updated: Desember 1, 2025

This Privacy Policy describes how Aeruva (“the site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or use our services or make a purchase from aeruva.com (“the site”), or otherwise communicate with us in connection with the website (collectively, the “Services”).

In this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, a website visitor, or another person whose information we collect under this policy.

Please read this Privacy Policy carefully.

1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Updates will be posted on this page with a revised “Last updated” date. We encourage you to review this page periodically.

2. How We Collect and Use Your Personal Information

We collect information from a variety of sources, depending on how you interact with us. This includes:

a) Information you provide to us:

  • Name, contact details, billing/shipping address, and payment information
  • Account details (if you create one)
  • Any information provided through customer service or contact forms

b) Information we collect automatically:

  • Device information such as IP address, browser type, operating system, and referring URLs
  • Usage data including pages visited, clicks, and time spent on the site

c) Information from third parties:

  • Payment providers, shipping partners, and analytics or marketing services

3. How We Use Your Information

We use your personal data to:

  • Process and fulfill your orders
  • Manage payments and coordinate shipping
  • Communicate with you regarding your order, account, or inquiries
  • Improve and optimize our website and services
  • Conduct marketing and promotional activities where legally permitted
  • Comply with legal obligations and enforce our terms

4. How We Share Your Information

We may share your information with:

  • Service providers who support our operations (e.g., payment processors, logistics companies)
  • Analytics and marketing partners
  • Legal or regulatory authorities where required

We do not sell your personal information.

5. Your Rights

Depending on applicable law, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or updates
  • Request deletion of your data
  • Object to certain types of processing
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information below.

If you are located in the European Economic Area (EEA) or the United Kingdom, you also have the right to lodge a complaint with your local data protection authority.

6. Legal Basis for Processing

We process your personal data on the following legal bases:

  • To fulfill a contract (e.g., completing your purchase)
  • With your consent (e.g., for marketing communications)
  • To comply with legal obligations (e.g., financial reporting)
  • For legitimate interests (e.g., improving services or preventing fraud)

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us at:

Business Name: Example Commerce LLC T/A Aeruva
Business Registration No.: 12345678
Adress: Example Street 123, BL1 DF2, London, UK
Email: info@aeruva.com
Phone: +44 7 491 582 736
Opening hours: Monday to Friday, 09:00-17:00 (GMT)
Response time: Within 24-48 hours